As your order is 100% unique and custom made for you and your pet, we cannot offer refunds or returns. If you have a problem with your received, please email us and we'll do our best to make sure you're 100% happy & satisfied with your purchase.
Damages and Issues
Please inspect your order upon reception and contact us immediately within 3 days. In an unlikely event of receiving defective, damaged, or wrong items, please contact us so we can evaluate the issue and make it right.
You can always contact us for any return question at firstname.lastname@example.org.